Eugenia Burchi

Contentsquare

Lead Customer Success Manager

Lead Customer Success Manager @Contentsquare, in charge of the Italian CSM team and portfolio. Formerly, Blogmeter's Head of product. Expert of customer experience analytics, CRO, data analysis and social media analysis and listening listening, with 15 years in the field. Speaker at several events and Universities (Salone Internazionale del Libro di Torino, Social CaseHistory Forum, IULM, Università Tor Vergata, and many more) Graduate of both Alma Mater Studiorum of Bologna (Semiotics) and Université Denis Diderot of Paris (Literary Theory). Author for Wired.it: tech, books, social network and parenthood.