89% of consumers research a company’s reviews before making an online purchase. As a result, leveraging the potential of verified reviews has become crucial to the growth of any business.
This workshop aims to explore the current and future landscapes of brand reputation management and conversational commerce in an era where the adoption of social commerce as an innovative sales channel is constantly on the rise.

The application of artificial intelligence-based solutions is increasingly permeating the web, and consequently, the challenge for consumers to distinguish reliable sources from deceptive ones has surged. In fact, nowadays, e-commerce owners must master these innovative tools to stand out in the crowd.
During the workshop, we will discuss effective strategies and the best techniques to implement to successfully navigate an ever-changing environment and to build consumers’ trust in the brand.

Furthermore, you’ll receive a sneak peek of our brand-new technical solution that’s guaranteed to help brands and retailers turn their customers’ feedback into exponential growth. From zero to five stars.